MaskEX Guideline for Law Enforcements

MASKEX: GUIDELINE FOR LAW ENFORCEMENTS

MaskEX strives to fully cooperate with Law Enforcements and Government Officials (hereinafter referred to as “Law Enforcements”). This guideline is intended for Law Enforcements that are gathering information and evidence from MaskEX for ongoing criminal investigations. DISCLAIMER: This guideline is subjected to change from time to time, without any notice.

1. Access to MaskEX Law Enforcement Enquiry Portal 

If you are someone from the Law Enforcement or Government Official, please visit this link to access the Enquiry Portal:

https://maskexpre.com/lawEnforcementEnquiry 

     2. General Information

       i)   Requests made in the Enquiry Portal will be generally reviewed and approved by MaskEX within                  five (5) business days.

       ii)   After approval, Law Enforcements may again submit request for any other information and                         document and any queries must be related to the course of MaskEX business.

       iii)   PLEASE NOTE that requests MUST be accompanied by copies of the official supporting                                documents (e.g. as Police order, warrants, court orders from any competent jurisdiction).

       iv)   MaskEX will preserve the documents sent by Law Enforcements for 90 days unless stated                            otherwise.

       v)   MaskEX may notify the relevant user on the disclosure of the relevant information, unless                           specified in any supporting document.

       vi)   This Enquiry Portal is not intended for civil proceedings or any other private                                                  investigations/private parties.

    3.  Privacy Policy

To properly conduct and comply with Legal Enforcements, MaskEX will collect, uses and stores records of users in accordance with MaskEX Terms of Use and Privacy Policy. Further information such as information collected can be found at (https://maskex.zendesk.com/hc/en-us/articles/4407946045073-Privacy-policy). Please note that this is subject to change without notice.

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